Degraded Performance for Research Tools

February 12, 2026 Resolved

Our research tools are experiencing degraded performance due to an upstream OpenAI outage affecting the text-embedding-3-small model.

Incident Details

  • Start Time: 14:39 UTC
  • Impact: Degraded performance for research tools relying on embedding services

Updates

14:39 UTC - We have identified that users may experience elevated errors when using research tools. The root cause is an upstream OpenAI incident. We are monitoring the situation and will update as the upstream issue is resolved.

17:52 UTC - All impacted services have fully recovered. The upstream OpenAI incident has been resolved.

Affected Services

  • Research Tools